I’ve been really enjoying my Shure SE530 earphones, but one day they broke and I couldn’t hear any high tones on the left side anymore.
I was already way out of the warranty, but contacted the seller (sluchatka.net) anyway (what if…?)… As assumed, it wasn’t just a simple problem they could’ve fixed themselves so they sent them to authorized repair center (pmc.cz) to get the estimated cost of repair.
I haven’t heard back from them for few days and suddenly I got delivered package with brand new pair of Shure SE535 (newer model with better cable) for free!!!
Well played, Shure!